Knowledge bank

Callcredit whitepaper looks at turning data into insight Provided by Callcredit Information Group Written by market development manager Will North, it looks at how effective use of data can deliver improved customer insight and smarter decisions in a challenging market.
CT Debt Sale & Purchase report 2011-12 Provided by Credit Today JUST £599 for the Credit Today Debt Sale & Purchase Report
The Data Issue (Dec 2011) Provided by Credit Today Credit Today: The Data Issue supplement (December 2011)
Collections & Recovery (Nov 2011) Provided by Credit Today Credit Today: Collections & Recovery supplement (Nov 2011)
Recovering outstanding debt Provided by Equifax New insights into recovering outstanding debt, a whitepaper from Equifax. Explore how organisations can harness the power of credit reference data for effective collections and recoveries.
Debt Sale and Purchase (Oct 2011) Provided by Credit Today Credit Today: Debt Sale and Purchase (Oct 2011). The UK market for debt purchase is returning to strength, but what of the many markets across the Eurozone where banks have balance sheets to strengthen?
Performance improvement in service organisations Provided by eg solutions Face-to-face transactions have been replaced by telephone; internet and ATM entered requests routed to large Contact and Processing Centres. This pattern is being repeated in service organisations across the world. Find out how you can optimise transactions in this new landscape.
Optimising back office performance with eg solutions Provided by Bloor If organisations want more than “just good enough” for Operations Management then they will have to look outside of ERP and CRM applications. Find out the key facts prospective users should be aware of concerning eg solution’s operations management and intelligence suite.
Operations Management Spotlight Provided by Bloor In today’s service sector marketplace, it is vital to make the processes that deal with the operation of business not only effective and efficient in terms of customer, supplier and employee use, but also compliant with regulations, both statutory and organisational.
The Increasing Value of Data in Credit Risk Management Provided by Callcredit An examination of the need for a lower-risk, more robust and methodical approach to credit risk management and how the economic conditions, regulatory environment and other market factors affect financial services organisations.
The Affordability Challenge Provided by Experian This briefing paper offers background, information and advice on assessing affordability for UK lenders, who are facing increasing pressure to demonstrate that they are lending responsibly while increasing lending volumes.
OC&C CMDC Index 2010 Provided by Credit Today In their credit management and debt collection market review, Mark Jannaway, partner, and Nigel Stirk, associate partner at OC&C Strategy Consultants, chart the changes and emerging trends
Single Customer View Provided by Equifax This white paper aims to provide the backdrop to why a Single Customer View (SCV) now has to play an integral role in the UK financial services sector and the challenges that must be overcome to achieve this.
Leaning into the next economy Provided by FICO Find out why Basel Committee recommendations on counter-cyclical capital management are only the first step in building a financial system that can truly lean against prevailing economic conditions.
Single Customer View (June 2011) Provided by Equifax Equifax - Single Customer View (June 2011). Whatever sector of the consumer marketplace in which you work, and whether you work in operations; regulation and compliance; customer service or product development, this white paper should help you make the next decisions about implementing SCV in your organisation.
Litigation and Enforcement (Sept 2011) Provided by Credit Today Credit Today: Litigation and Enforcement (Sept 2011). Whether you are a legislator or practitioner, this supplement explores the issues and sheds light on the implications of the proposed model being considered by the Ministry of Justice.
Commercial Finance (July 2011) Provided by Credit Today Credit Today: Commercial Finance (July 2011)
Banking (May 2011) Provided by Credit Today Banking (May 2011)
Enforcement Provided by Credit Today
Utilities Provided by Credit Today Credit Today: Utilities
The Data Issue Provided by Credit Today Credit Today: The Data Issue
Collections and Recovery Provided by Credit Today Credit Today: Collections and Recovery