Feature
Game on or game over 1 October 2011
When OC&C reviewed the state of credit management and debt collection (CMDC) last year there were clear hopes that the economy and the fortunes of industry participants had begun to improve – and that 2011 would show a return to healthy growth and greater profitability. Register or log in to read full article
Profile: David Sheridan 1 October 2011
Aktiv Kapital’s Kent-based offices look like an image from a faded picture postcard – if it were to feature generic commuter belt scenes instead of seaside views. The exterior, however, belies the company within. In recent years, under the stewardship of its UK country manager, David Sheridan, the Norwegian debt purchaser has modernised and transformed itself beyond recognition. Register or log in to read full article
On the front line 1 September 2011
John Lamidey is at the forefront of the UK’s payday loans industry as chief executive of the Consumer Finance Association. Alex Cardno talks to him about alternative lending Register or log in to read full article
SMS calls again 1 September 2011
Mobile phone text messaging has long been a mainstream tool for the collections industry. Used primarily as a contact medium to drive account holders to inbound call centres, developments have remained low-key in recent years. Register or log in to read full article
Contactless takes off 1 September 2011
Payment industry analysts predict explosive growth in contactless payments over the next few years. According to technology market intelligence firm ABI Research, one billion payment cards with contactless capabilities will be issued globally in 2016, up from 170m last year. ABI analyst Phil Sealy believes rising demand for banking services in emerging economies will boost demand for the cards. “The emergence of contactless technology is augmenting the overall trend from cash-based to cashless societies,” he says. Register or log in to read full article
The gatekeeper 1 August 2011
Derek Sach is global head of restructuring at the Royal Bank of Scotland. Alex Cardno meets the man charged with turning around struggling businesses under the bank’s umbrella and reducing group losses. Register or log in to read full article
Learning to share 1 August 2011
Data sharing to prevent fraud has been on the agenda for decades. But while it seems the finance sector has embraced opportunities, the public sector still lags behind. Martin Kornacki looks at the issues. Register or log in to read full article
The war on risk 1 August 2011
If creditors don’t lend, they don’t make money. So how are they protecting themselves against the dangers, asks Harvey Jones Register or log in to read full article
Factoring the future 1 July 2011
Edward Rimmer, Bibby Financial Services’ UK chief executive, talks to Martin Kornacki about his journey through the world of commercial finance. Register or log in to read full article
Thawing retail credit? 1 July 2011
A combination of economic concerns, retailer reluctance and consumer antipathy is freezing store card prospects, Paul Golden asks what the future is for the products? Register or log in to read full article
Walking the line 1 July 2011
The Office of Fair Trading has launched a consultation on updated guidance for the debt management industry following a damning compliance review. Alex Cardno asks if this is the opportunity for the industry to get its house in order? Register or log in to read full article
Running for cover? 1 June 2011
While accepting some of the criticism that has come their way from business groups, the credit insurance industry’s established players are standing firm on their recent record of providing cover. Paul Golden seeks their views on the market and public sector intervention Register or log in to read full article
Hide and seek 1 June 2011
How to find the elusive balance between the cost of tracing and the value of finding the debtor? Alex Cardno reports Register or log in to read full article
Giving Scotland credit 1 May 2011
Last month delegates gathered in Glasgow for Credit Today’s annual Credit Scotland conference. Kirsty Wardlaw reports on what they had to say about debt management and collections, while Alex Cardno considers the issues raised by the litigation sessions Register or log in to read full article
Moths to the flame 1 May 2011
Private equity investment permeates the credit industry, but what is it that draws investors to this space? Alex Cardno reports Register or log in to read full article
The Credit Regulator 1 April 2011
Ray Watson trained as a lawyer before joining the Office of Fair Trading 26 years ago. He talks to Alex Cardno about the busy and changing world of credit regulation Register or log in to read full article
Courting credit 1 April 2011
Credit lines come in various guises but one of the most intriguing is that covering the cost of legal representation. Antony Collins talks to Richard Houlbrook, the director of recovery services at the Legal Services Commission Register or log in to read full article
The route to success 1 April 2011
Creditors are becoming more active in tendering for debt collection agencies while purchasers await the first big move of the year. Alex Cardno examines the way both sides are behaving Register or log in to read full article
Catching Marlin 1 March 2011
Duke Street’s Miles Cresswell-Turner and Marlin’s Martin Dunphy discuss their ambitious plans after last year’s takeover of the debt purchase business Register or log in to read full article
Irish debt market to enter golden era 1 March 2011
Amidst economic turmoil Ireland’s Law Reform Commission has proposed extensive changes to the country’s debt management and enforcement legislation. Alex Cardno reports Register or log in to read full article
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