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The UK’s largest
credit industry
conference and exhibition




Credit Today Awards 2011 winners announced

Leading figures from across the credit industry gathered yesterday in London for a glittering evening of food, wine and entertainment at the 12th annual Credit Today Awards.

Cockney comic Lee Hurst sponsored by Debit Finance Collections set the stage for an event that included pyrotechnics, theatrical performances and a charity raffle as 1,500 credit professionals came together in Grosvenor House’s Great Room to find out who this year’s winners were.

Following a performance of All That Jazz by the cast of the hit West End musical Chicago, it was down to Lee Hurst and Tony Gubba, the legendary British sport’s commentator who provided the distinctive voice for ITV’s Dancing on Ice, to reveal the winners.

With one of the longest shortlists and highest calibre of entries in the scheme’s 12-year history competition was fierce. It took painstaking scrutiny from the expert judging panel to decide who would be coming up on stage to collect their trophy.

Congratulations to all the winners and good luck for next year!

Credit Today would like to thank Marlin Financial Services for sponsoring the Award winners announcement.

Credit Today Awards 2011 winners

Commercial Collector of the Year – sponsored by NEXUM Software

Marilyn Underwood, collector, STA Graydon

Consumer Collector of the Year - sponsored by Experian

Andrew Thrower, collections advisor, outbound collections team, Ventura T-Mobile

Debt Counsellor of the Year – sponsored by The Sherbet Foundation

Helen Baines, central caseworker, Christians Against Poverty

Money Advice Initiative - sponsored by Lowell Group

Royal College of Psychiatrists

Credit Risk Team of the Year - sponsored by Paladin

Atradius - UK risk services

Fraud Prevention Team of the Year - sponsored by Callcredit

Shop Direct Group Financial Services - fraud risk

Commercial Credit Manager of the Year - sponsored by High Court Enforcement Group

Paul Thompson, senior operations manager, Orange business collections, Orange - Everything Everywhere

Consumer Credit Manager of the Year - sponsored by BCW Group

Chris Bates, bank finance performance manager, Robinson Way

Alternative Lender of the Year - sponsored by Mackenzie Hall

Best Use of Technology - sponsored by TDX Group


Asset Finance Firm of the Year - sponsored by Direct Legal & Collections

Carlyle Finance

Factor & Discounter of the Year – sponsored by Dancerace
Hitachi Capital Invoice Finance

Credit Card Provider of the Year - sponsored by Marlin Financial Group

Vanquis Bank

Mortgage Lender of the Year - sponsored by Incasso LLP
Yorkshire Building Society

Contribution to the Credit Industry - sponsored by Robinson Way

George Wilkinson, principal and director of projects, George Wilkinson Associates

Rising Star Award - sponsored by Collstream

Gemma Andrews, credit control forecasting manager, npower direct

Corporate Social Responsibility Award - sponsored by Allied International Credit

British Gas – UK

Litigation Team of the Year - sponsored by Andrew Wilson & Co

Incasso LLP - legal team

Consumer Credit Team of the Year - sponsored by Commercial Credit Management

L&Q – revenue

Commercial Credit Team of the Year - sponsored by Graydon

Utilities and Telecoms

T-Mobile - Everything Everywhere - corporate collections

OtherHSBC Invoice Finance (UK)

Responsible Lender of the Year – sponsored by Cabot Financial Europe
Short Term Loans

East Lancs Moneyline (IPS)

Long Term Loans

The Funding Corporation

Published 13 May 2011



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