Online news: Pierce steps down as Credit Solutions MD 23 January 2012

Will Pierce has stepped down as managing director (MD) of collections agency Credit Solutions after 21 years at the firm.

His departure was confirmed today by arvato, the outsourcing firm which bought Credit Solutions in 2010, following weeks of speculation.

David Leach, sales and marketing director at arvato Credit Solutions, and Andrea Kaminski from arvato will fill the role, supported by the rest of the management team, but the firm has not yet confirmed if a new MD will be sought.

An arvato spokesperson said, “Following an extensive handover period, Will Pierce has stepped down as managing director of arvato Credit Solutions.

“Will has made a tremendous contribution to the business since its inception 20 years ago. He has also been instrumental in transitioning the ownership of the business to arvato UK & Ireland following the acquisition in November 2010. We wish him the very best for the future.”

Credit Solutions was purchased by arvato in 2010. The firm was one of the four original agencies used in a pilot debt collection exercise by HM Revenue and Customs, but was not retained on the current panel following a re-tender.

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