Top story: Video: First recipient of the Martin Williams Contribution to the Credit Industry Award

Kurt Obermaier - the first president of FENCA - took home the first Martin Williams Contribution to the Credit Industry Award at the Credit Today Awards. Read full story

Debt collection industry faces "perfect storm"

The debt collection industry is facing a “perfect storm” because the current methods of pursuing debt are not working, a survey has concluded. Read full story

Video: Credit Today Awards 2012 Winners

Video interviews with the winners of the Credit Today Awards. Read full story

Video: Almost £20,000 raised for charity

Generous guests at this year's Credit Today Awards put their hands in their pockets and have donated almost £20,000 to charity. Read full story

Matthew Cresswell, account negotiator, Cabot Credit Management

Lynette Hirst, head of debt management telephone centres, HMRC

Helen Richardson, business and finance manager, Swiftcover AXA

Andy Davie, debt consultant, Vincent Bond & Co

Nikye Bahati, senior legal collector, Moreton Smith

Marston Group

Vanquis Bank

borro

ING Lease UK

Hitachi Capital Invoice Finance

East Lancs Moneyline (IPS)

Shop Direct Group Financial Services

Addressing Financial Difficulties Good Practice Working Party

Capital One

Kurt Obermaier

British Gas

Hitachi Capital Consumer Finance

Brethertons LLP

JD Williams – credit and collections

HMRC – DMTC demand management team

EDF Energy – majors revenue management

British Gas Business