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Top story: Debt collector Roxburghe in administration

Debt collection agency Roxburghe (UK) Limited has entered administration, resulting in 35 redundancies. Read full story

Utilities & Telecoms Awards winners announced

Credit Today can proudly reveal this year’s winners from the fourth Utilities & Telecoms Awards. Read full story

Ascent signs deal to strengthen its field force

Debt services provider Ascent Performance Group Ltd has agreed a major five-year contract to recruit 39 field representatives into the firm. Read full story

FEATURE: Mind the gap

As wholesale changes to collections conduct bring the fundamentals of the creditor/agency relationship into question, Fred Crawley talks to Utilities & Telecoms providers to find out how much their view of the world is converging with that of consumer credit providers Read full story

Poll

Has the transition to the FCA been a smooth process?